DEFSA Member Zone

Problems with uploading your final paper

If your problem isn't mentioned below, please contact Dianne at web@defsa.org.za

• You can't log in
  • Let me know and I will reset your password
    (we can't use the automated password reset because hackers are targeting the website!)
• You can log in, but you can't see your abstract
  • Go to Peer Review > My Abstract/Paper on the main menu
  • There is an additional User menu on the pop-open section at the top of each page.
• You can see the abstract but not edit it
  • Click on the headline to view the entire abstract with all extra information, the edit button should be above the headline.
  • On the abstract "teaser view", there is a button opposite the headline on the right that will let you jump straight to "edit" but it needs good mouse skills!
• You can edit but there is no button to upload
  • Check at the bottom left for a subsection "documents". Click to open this section if it isn't already open.
• It's not saving
  • Click the upload button to pull the document from your desktop into the system (it isn't strictly necessary, but if your document is large, it reduces the risk of timing out)
  • You still need to save the entire abstract/paper - the button is bottom right of the page.
  • Note there is a 10MB size limit. Let me know if you need more!

​The conference procedure will use the information from your Word document However if there is an issue, we will check back to this online document for names of co-authors, keywords etc. so it is best to keep this version updated as well.